Refund Policy

We want you to be satisfied with your purchase. If you are not completely happy, we’re here to help.

Returns You have 7 days from the date of delivery to request a return.

To be eligible:

Item must be unused and in the same condition you received it

Item must be in original packaging

Non-returnable items

Gift cards

Personalized/custom items (if applicable)

Items marked as final sale

Refunds Once we receive and inspect your return:

We will notify you of approval or rejection

If approved, your refund will be processed to your original payment method within a few business days

Shipping costs

Customers are responsible for return shipping costs

Shipping fees are non-refundable

Damaged or incorrect items If you receive a damaged or wrong item, contact us within 48 hours with proof (photos), and we’ll fix

it.

@Velorianotanicals

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